Thank you for shopping atwww.ihl.lk We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.
Refunds
- Refunds are allowed. If you are not satisfied with any of our services, you can request for a refund within 7days of the first lecture delivered. Once we receive your return and inspect,we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any charges incurred during the initial purchase.
Exchanges
- If you would like to exchange your item for a different course please contact our customer support team within 7 days of receiving your order. We will provide you with further instructions on how to proceed with the exchange.
Processing Time
- Refunds and exchanges will be processed within [14] business days after we receive your returned item. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
Contact Us
- If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.